Professional Scrum Master (PSM II)

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Professional Scrum Master (PSM) II Certification Training

Learn the practices and facilitation techniques that characterize advanced Scrum Masters and servant leaders.

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Course Summary

The 2-day Professional Scrum Master II (PSM II) course is an advanced course for Scrum Masters which will help them to understand advanced techniques and the stances that characterize an effective Scrum Master and servant leader. 

The class dives deep into how Scrum Masters serve the Scrum Team, Product Owner, and the organization. The class is taught by a certified Professional Scrum Trainer who will provide stories, exercises, advanced facilitation techniques such as “Liberating Structures”, resources, and more.

Course Outline

  • What makes an effective Scrum Master
  • How to support the Scrum Team
  • How to support the organization
  • Challenges of middle management
  • Dealing with complexity and impediments
  • Measurement in Scrum
  • Successful product delivery and “Done”
  • Facilitation techniques

Key Learning Outcomes

Following this training, participants will be able to:

  • What practices, tools, skills and stances make an effective Scrum Master
  • How the Scrum principles and values help guide Scrum Masters in the decisions they make
  • How the Scrum Master acts as a servant-leader and improve their ability in this role
  • What the Scrum Master can do to support Development Teams and Product Owners to become more effective
  • Ways that the Scrum Master can help to change the environment making it more conducive for Scrum Teams to be successful with greater agility
  • Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams
  • Improve effects on the organization of a successful Scrum Master
  • Dealing with team conflict
  • Removing impediments
  • Communicating the importance of a “Done” Increment
  • How to support the Scrum Team
  • Understanding the challenges of middle management


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Agile and Scrum Training Vitality Chicago Inc.

Who Should Attend

The Professional Scrum Master II course is an advanced course specifically designed for experienced Scrum Masters who have a thorough understanding of the Scrum framework. It is particularly beneficial for those with at least one year of Scrum Master experience.

Considering A Private Training Course?

  • Save time and money by bringing our Professional Scrum Trainer to you
  • Everyone hears the same message and learns common Scrum terminology
  • The class can accommodate up to 30 participants

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